McKenna School Professors, Students Publish Article

by Public Relations | May 30, 2018

May 30, 2018

Two Saint Vincent College Alex G. McKenna School of Business, Economics and Government professors recently published an article in collaboration with two recent master of science in management: operational excellence (MSMOE) graduates.

Dr. Michael J. Urick, graduate director of the MSMOE program and associate professor of management and operational excellence, and Dr. Thomas W. Cline, professor of marketing, worked with students John Gnecco and Danielle Jackson on research related to emotional well-being and counterproductive work behaviors in healthcare settings.

Specifically, the researchers examined phenomena in housekeepers and found that individuals employed in this role were less likely to experience strong emotions but were more likely to engage in counterproductive work behaviors while on the job when compared with other health care employees.

The article evidences several research findings including suggesting that stigmatized groups may become emotionally immune to negative stereotypes about their role, identifying a relationship between emotional apathy and counterproductive work behaviors and suggesting that stigmatized roles engage in counterproductive work behaviors uniquely based on particular job duties.

The piece was highly collaborative in nature. The idea for this research was initially conceived by Gnecco when he took a graduate course in research methods during his MSMOE studies at Saint Vincent. Jackson, who was also in the course, thought his ideas were intriguing and worked with him to fine-tune his research question. Urick and Cline offered guidance, help with statistical analysis and wrote substantial portions of the article.  Both Gnecco and Jackson work full-time in healthcare settings.

The article, entitled “Affective Well-Being and Counterproductive Behavior in Health Care Housekeepers” was published in the Journal of Leadership and Management, an international peer-reviewed academic publication based in Poland of which Urick is also an associate editor.

Since 2015, MSMOE students and faculty have collaborated to publish or present four different research projects in peer-reviewed channels and two additional publications have been accepted in upcoming academic journals. They will be published later this summer or early fall.  This particular piece of research also had preliminary results featured in the practitioner-focused Health Facilities Management publication.

The MSMOE graduate program focuses on problem-solving, continuous improvement and waste reduction. The program was ranked as one of the best non-MBA business graduate programs in 2018 by U.S. News and World Report as well as ranked in Value College’s two most recent rankings as a “Best Value” Master in Management Program.


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