Frequently Asked Questions

Q: THE CASHIER KNOWS ME, SO WHY DO I HAVE TO SHOW MY CARD AT EVERY MEAL?
A: Your card identifies you as the owner of a dining plan and must be shown every time you eat a meal. Our cashiers can only be sure of accurate accountability by having the card reader check each student's account balance. This procedure is necessary to prevent unauthorized card use and to provide you with the lowest possible meal plan cost.

Q: CAN I REALLY EAT AS MUCH AS I LIKE?
A: Yes! We have an unlimited seconds policy which means that you get as many servings as you want of everything  in the Community Center. There are only four (4) limitations to this policy.

• Once you leave the dining area you may not re-enter during the same meal period.
• We ask that you take only one entree at a time and consume it before you return for seconds.
• All food & beverage item(s) must be consumed before leaving the cafeteria.
• You may only take one serving of the special entree on Steak Night or other "Premium" Meals. However, another unlimited entree is available for your selection for seconds.

With these limitations, our staff will be glad to serve you as many second servings as you wish. Please do not ask the server to increase your portion size, because we have found that the standard portions reduce waste. Be conscious of food waste, as wasted food means higher costs for all students. Half portions of entrees are available upon request.

Q: WHAT IF I FORGET MY ID CARD?
A: If you forget to bring your ID card, you will be required to get a temporary card from the Dean of Students' Office.

Q: WHAT WILL YOU DO TO KEEP ME FROM GETTING BORED WITH EATING IN THE DINING HALL?
A: Dining Services offers Special Events and Festive Theme Meals on a monthly basis designed to add variety to your dining experiences. The Festive Theme Meals usually feature ethnic entrees and accompaniments such as fruits and cheeses from around the world.

Q: WHO DO I CONTACT WHENEVER I HAVE A GREAT IDEA ABOUT IMPROVING DINING SERVICES?
A: Please feel free to contact the Dining Services Management Team at any time with your ideas, comments or suggestions. All management staff are available during the meal periods in the dining room and service areas of both the Shack and the Community Center. They are also available by telephone during non-meal service times.