Questions You May Have About Wireless Access Points

Why do we require you to bring the WAP to the Help Desk?
If a WAP is not properly configured, the potential exists for the wireless user to experience problems getting connected to the network.  Furthermore, it is very possible that the access point could create problems for other users in the building by offering bogus/conflicting network addresses.  We want to be proactive and ensure the WAP is correctly configured and the user knows how to properly connect it to the campus network.

How long will it take to configure the access point?
As we gain experience with additional models, we document the setup to enable us to perform the procedure more quickly.  That being said, we still require you to leave the access point at the Help Desk – we cannot configure it while you wait.  We will likely notify you within a few  businesss days that it can be picked up.  Until then, you should be able to obtain network access by connecting your computer to the campus network with a standard Ethernet cable.  A copy of the assigned administrative username and password will be provided to you when you pick up the access point.  NOTE – you must use the access point as configured by Information Services whenever it is on campus.

Can I restrict usage to only my computer?
No.  You will be required to operate the WAP in a mode that allows anyone within its range to connect and to use it.  It will become a “public utility” of sorts.  Due to limited bandwidth, there are only so many wireless channels.  If we permitted each user to restrict their access point, the potential would exist that one or more students would not be able to operate their own access point and they would then be prohibited for having any wireless service.

When I move out of the residence hall, will I have to bring my WAP back to the Help Desk, again?
No.  You should be able to power-up the access point anywhere and perform a “factory reset” as described in your owner’s manual.  This will remove any changes made by the Help Desk.  Alternatively, as stated above, you will have a copy of the administrative username and password and can reconfigure the access point as desired when it is no longer on campus.

What are the consequences if I don’t comply?
Your network privilege will be terminated temporarily or permanently as determined by Information Services in conjunction with Student Affairs.