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  • Computing on Campus

    Information Technology is located on the ground floor of Alfred Hall. We provide many technology-related services to students, including internet/cable/telephone connections in residence hall rooms, personal computer support and repair, and accounts for college services, such as e-mail and Blackboard.

    For technical support, including information on wireless access, dorm network policies, e-mail setup, and available computer discounts, please submit requests to servicedesk@stvincent.edu.

    Support requests can be submitted in several ways:

     

    Personal Computer Support Policy

    The Service Desk provides support for student, faculty, and staff-owned computers free of charge on a "best-effort" basis. Services provided include:

    • Virus removal 
    • Computer optimization 
    • Hardware diagnostics/repair 
    • OS installation


    Users wishing to utilize this service must bring their computer to the Service Desk and complete a liability waiver. Turnaround time on personal computer support cases is usually 2-4 business days; however, increased demand or complex problems can extend the amount of time required to complete repairs.