Information Technology is located on the ground floor of Alfred Hall. We provide many technology-related services to students, including internet/cable/telephone connections in residence hall rooms, personal computer support and repair, and accounts for college services, such as e-mail and Blackboard.

For technical support, including information on wireless access, dorm network policies, email setup, and available computer discounts, please submit requests to

Support requests can be submitted in several ways:

Personal Computer Support Policy

The Service Desk provides support for student, faculty, and staff-owned computers free of charge on a "best-effort" basis. Services provided include:

  • Virus removal 
  • Computer optimization 
  • Hardware diagnostics/repair 
  • OS installation

Users wishing to utilize this service must bring their computer to the Service Desk and complete a liability waiver. Turnaround time on personal computer support cases is usually 2-4 business days; however, increased demand or complex problems can extend the amount of time required to complete repairs.

For more information on IT services, watch our YouTube Video.